C12776 LIC COMMEND INTERCOM INTEGRATION

The integration enables Commend Intercom functionality through the Status Tile, Site Plans, and the Intercom Viewer. The Viewer will provide an operator with a list of pending and in progress calls which are within the operator’s division(s) enabling site wide intercom traffic to be balanced across operators. Each intercom can be configured with its own set of tiles so that, when selected, the most relevant information to that intercom can be displayed to the operator for processing. Calls will be displayed in order from oldest to newest, with the exception of Emergency Calls which will take priority and always appear at the top.

The following icons will be shown on Site Plans, the Status Viewer, and the Intercom Viewer to represent the various states of intercom calls as they change:

Ringing in
Ringing out
Connected (on a call)
Paused (on hold)
Forwarding
Busy
Idle
With an unwavering dedication to relentless innovation and excellence in communication and security technology, Commend has been transforming the industry for the past 50 years.